Privacy policy

Last updated: March 6, 2026

Boughtit.in (“we”, “our”, “us”) operates this website and store (https://boughtit.in). This Privacy Policy describes how we collect, use, disclose and protect your personal information when you visit our website, make a purchase, or otherwise interact with our services.

By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

Personal Information We Collect

When you visit or interact with Boughtit.in, we may collect the following types of information:

Contact Information

  • Name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

Payment Information

Payments on Boughtit.in are securely processed through trusted payment gateways such as:

  • UPI

  • Credit / Debit Cards

  • Net Banking

  • PhonePe / Razorpay or similar providers

We do not store your card details on our servers.

Order Information

  • Products purchased

  • Cart and wishlist activity

  • Order history

  • Returns, exchanges or cancellations

Device & Usage Information

When you browse our store we may collect:

  • IP address

  • Device type

  • Browser type

  • Operating system

  • Pages visited

  • Time spent on pages

This information helps improve our website and customer experience.

How We Use Your Information

We use personal information to:

Provide Services

  • Process orders

  • Deliver products

  • Manage returns or exchanges

  • Provide customer support

Improve Our Store

  • Understand customer behavior

  • Improve website performance

  • Recommend relevant products

Marketing & Advertising

We may send promotional messages through:

  • Email

  • SMS

  • WhatsApp

  • Online advertising platforms

You can opt-out of marketing communications at any time.

Dropshipping & Order Fulfillment

Boughtit.in operates using a dropshipping and fulfillment partner model.

This means some products may be shipped directly from third-party suppliers or international warehouses.

To fulfill orders we may share limited information with partners including:

  • Name

  • Shipping address

  • Phone number

  • Email address

This information is used only for order fulfillment and delivery purposes.

Third Party Services

We work with trusted third-party service providers including:

Shopify

Our store is powered by Shopify, which hosts our online store and processes certain customer data.

Shopify Privacy Policy:
https://www.shopify.com/legal/privacy

Payment Processors

Payments may be handled by third-party gateways such as:

  • Razorpay

  • PhonePe

  • UPI providers

  • Card payment networks

These providers process payment information according to their own privacy policies.

Shipping & Logistics Partners

Orders may be delivered by logistics partners such as:

  • Shiprocket

  • Delhivery

  • Blue Dart

  • XpressBees

  • Ekart

  • India Post

  • International couriers

They receive limited information necessary for delivery.

Advertising Platforms

We may use advertising platforms including:

  • Google Ads

  • Facebook / Instagram Ads

  • Google Analytics

These services may use cookies to display personalized advertisements.

Cookies

Our website uses cookies to:

  • Improve browsing experience

  • Analyze website traffic

  • Provide personalized advertising

You may disable cookies through your browser settings.

Data Security

We implement reasonable security measures to protect personal information.

However, no internet transmission or storage method is 100% secure.

Data Retention

We retain personal information only as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Prevent fraud

  • Resolve disputes

Children's Privacy

Boughtit.in does not knowingly collect personal information from children under 18.

If you believe a child has provided personal data, please contact us to remove it.

International Customers

Boughtit.in sells products worldwide.

Your personal information may be processed in countries where our suppliers, service providers or logistics partners operate.

These countries may have different data protection laws.

Your Rights

Depending on your location you may have rights including:

  • Access to personal data

  • Correction of inaccurate information

  • Request deletion of personal data

  • Opt-out of marketing communications

Requests can be sent to our contact email.

Contact Information

Email: boughtit.in@gmail.com

Address:
15/11 Kailash Kuti
Civil Lines Behind Landmark Hotel
Kanpur, Uttar Pradesh 208001
India

2️⃣ Terms & Conditions

Last updated: March 6, 2026

These Terms govern the use of Boughtit.in and all purchases made through our website.

By accessing or using the website you agree to these terms.

Online Store Terms

You must be at least 18 years old to use our services.

You agree not to use our products for any illegal or unauthorized purpose.

Product Information

We strive to display product descriptions and images accurately.

However:

  • Colors may vary slightly depending on device screens

  • Product packaging may differ from images

  • Specifications may change without notice

Pricing

Prices for products are subject to change without notice.

We reserve the right to modify or discontinue products at any time.

Order Acceptance

We reserve the right to:

  • Cancel orders

  • Limit quantities

  • Refuse suspicious transactions

Orders may be cancelled if fraud or unauthorized activity is suspected.

Third-Party Tools

Our store may use third-party tools and services.

We are not responsible for their operation or policies.

Limitation of Liability

Boughtit.in shall not be liable for:

  • indirect damages

  • lost profits

  • service interruptions

arising from the use of our website.

3️⃣ Shipping Policy

Last updated: March 6, 2026

Boughtit.in ships products worldwide.

Processing Time

Orders are processed within 1–3 business days after payment confirmation.

Delivery Time

Estimated delivery times:

India: 4–8 business days

International Orders: 7–15 business days

Delivery times may vary due to:

  • customs clearance

  • courier delays

  • peak seasons

Shipping Partners

We use reliable logistics providers including:

  • Shiprocket

  • Delhivery

  • Blue Dart

  • XpressBees

  • International courier partners

Customs & Duties

For international orders, customs duties or taxes may apply depending on the destination country.

These charges are the responsibility of the customer.

Tracking Orders

Once shipped, tracking details will be sent via email or SMS.

4️⃣ Refund & Return Policy

Last updated: March 6, 2026

We want customers to be satisfied with their purchase.

Return Window

Products may be returned within 7 days of delivery if they are:

  • defective

  • damaged

  • incorrect

Non-Returnable Items

Certain items cannot be returned including:

  • personal care products

  • used items

  • customized products

Return Process

To initiate a return, contact us at:

boughtit.in@gmail.com

Provide:

  • Order number

  • Photos of the product

  • Description of the issue

Refunds

Once the return is approved and received:

  • Refunds will be issued to the original payment method

  • Processing may take 5–10 business days

5️⃣ Cancellation Policy

Orders can be cancelled within 12 hours of placing the order.

After processing or shipping begins, orders cannot be cancelled.

6️⃣ Contact Us

If you have any questions about policies or orders, contact us:

Email: boughtit.in@gmail.com

Address:
15/11 Kailash Kuti
Civil Lines Behind Landmark Hotel
Kanpur, Uttar Pradesh 208001
India